Administration Apprentice (Repairs and Voids Team)

Assist in the management of Orwell’s repair works activities.

Communicate with all departments regarding responsive repairs.

Help to monitor systems that make sure works are carried out as ordered by Orwell and its customers, ensuring quality and good value for money is being achieved.

Work with the team to provide statistics and information for board and audit reporting.

Liaise with contractors and customers to arrange appointments for repair works.

To provide administration services as and when required to the Head of Repairs and Voids including word processing and spreadsheets.

Training:

The purpose of this post is to combine practical on-the-job training enabling you to gather and demonstrate a broad set of skills and combine this with studying for a recognised qualification. You will undertake a Business Administration Level 3 qualification with our training partner, WS Training. If you need to complete Functional Skills in English and maths prior to the End-Point Assessment, this will be included in your apprenticeship training.

Training Outcome:

Ongoing training and development & opportunities to progress in your role through the Orwell Academy.

Employer Description:
Orwell Housing Association provides homes for over 7,500 residents by managing approximately 4,000 properties, throughout Suffolk, Norfolk, Cambridge and Essex. We provide care, support, housing management, property development and estate services and we employ around 700 staff including relief and volunteers.

Working Hours :
Monday – Friday

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience