Contractor Care Assistant Apprenticeship

This apprenticeship offers excellent learning opportunities You will undergo a comprehensive training program. Full time office based at 3 New Concordia Wharf, Mill Street, London SE1 2BB, with the chance to work closely with the Contractor Care team and gain exposure to a range of operational tasks Upon successful completion of your training, you will be eligible for a hybrid working arrangement Assist with day-to-day tasks while learning how to manage a high volume of phone calls and email enquiries Support the onboarding team in keeping contractor records organised and up to date via our CRM system Communicate with workers, agencies, and internal teams to resolve queries efficiently and effectively Assist the Contractor Care Manager with ad-hoc tasks as needed, gaining exposure to various aspects of the role Learn and ensure compliance with company policies and procedures

Training:
Business Administration level 3 Standard  20% off the job training  Tutor support via online platform Bud

Training Outcome:
Permanent role considered on completion of the apprenticeship. 

Employer Description:
Generate FS Ltd is an umbrella company managing payments for workers within the teaching and medical sectors. We provide effective, accurate, and compliant services to both our workers and agencies. We are looking for a motivated, enthusiastic, and detail-oriented individual to join our Contractor Care team.

Working Hours :
Monday - Wednesday: Remote work (09:00 – 17:30, 1-hour unpaid lunch break). Thursday: Office-based (09:00 – 17:30, 1-hour unpaid lunch break). Friday: Office-based (09:00 – 17:00, 30-minute unpaid lunch break). 37.5 hours per week total.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative