Customer Service Apprenticeship - Handsworth Pharmacy

Front of house, working on the counter. Interacting with patients/customers Issue prescriptions Dealing with queries/complaints Contacting doctors Calls, emails Till work Stock check

Training:
Customer Service Level 2 Apprenticeship Standard Functional Skills maths/English if required No day release - apprenticeship completed within the working environment 

Training Outcome:

Possibility to grow and further develop within the business.

Employer Description:
Handsworth Pharmacy is a well established pharmacy providing the best services to the local community.

Working Hours :
Monday - Friday, 9.00am - 5.00pm or 10.00am - 6.00pm (1-hour lunch break).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Patience