Service Manager / Coordinator

Looking for a role where every day brings meaningful impact and the opportunity to support Young People to achieve independence and positive life outcomes? Join a dedicated team where you’ll lead and mentor staff, drive quality standards, and make a genuine difference.

In the Service Manager job, you will be:

Maintain and update Young Person–centred plans, risk assessments and documentation, ensuring social, emotional and educational needs are metLead and support staff, including supervisions, appraisals, return-to-work meetings, and rota planning, ensuring safe staffing and complianceManage systems, monitor productivity, and coordinate meetings with staff, Young People, and external professionalsHandle calls, emails, enquiries and invoices efficientlyTake accountability for service quality, safeguarding, and reporting concerns promptly

To be considered for the Service Manager position you must have :

Minimum 3 years’ CYP management experience, including at least 1 year in a care coordinator/manager roleCommitted and passionate about developing staff and delivering excellent outcomesLevel 5 in Supporting Young People (or willingness to complete)Strong leadership, organisational, and communication skills

This is a full-time role working 37.5 hours per week (Monday to Friday, 8.30am to 5pm) on a temporary basis of 1 month initially, whilst recruitment for a permanent position is underway. You’ll be based in Mold, starting at an hourly rate of £20.51 (equivalent to approx. £40,000 per year).

If you are motivated to make a real difference in young people’s lives, please get in touch today.