Facilities Coordinator - L3 Facilities Management Apprenticeship

General

·         Assist with budget and cost control and an awareness of the property budget and client objectives. 

·         Assist with the management of service contracts, the assessment of quotes and fees to ensure best value and deliverability.

·         Assist with progress monitoring meetings, with the services maintenance contractors to monitor compliance with the contract scope of works and progress with the planned preventative maintenance activity.

·         Assist with the maintenance audit regimes and safe systems of work, and actively manage continuous improvement by the contractor.

 

Financial

·         Assist with the preparation and monitoring of the service budgets, in consultation with the Property & Asset Manager.

·         Maintain proper records of expenditure and spending commitments, using appropriate technology provided.

·         Making sure that works are complete so invoices can be paid.

 

Contractors and Staff

·         Assist with regular meetings and inspections with both contractors and consultants.

·         Seek greater efficiencies and better work practices in order to improve the quality of service delivery to occupiers. 

·         Assist with the monitoring and assess the performance of contractors at the property and take effective early action to address any shortcomings.

·         Assist with preparation of contractor health and safety information exchange information.

 

Occupiers

·         Maintain good relations with all occupiers.

·         Assist with preparation of ad hoc reports as required for issue to internal and external parties

 

Health & Safety

·         Report on condition of Health and Safety compliance within your building(s) – following procedure and checklist.

·         Ensure you, and any on site staff, are fully conversant with Newmark, Safety, Health & Environmental (SHE) policies and any operational procedures made under these relevant to their role.

·         Undertake regular checks of contractor site logbooks and ensure all H&S records are being correctly maintained and are fully up to date and complete at all times.

·         If required, to co-operate fully and promptly with any accident investigation.

Training:

Alongside your day to day duties, you will complete the Facilities Management Supervisor Level 3 Apprenticeship:

·         This apprenticeship prepares an individual for managing a Facilities Management service, or a group of services, which can be labelled as ‘hard’ (estate/building management) or soft (catering/cleaning/administration/security)

·         The apprentice will have to provide customer service skills and be proactive in finding solutions to problems.

·         All apprentices will be required to supervise others; to understand the contractual requirements and service delivery targets between their employing organisation and the client/customer in order to achieve service targets

·         On and off the job training and location to be confirmed

Training Outcome:

Facilities Manager (or Assistant FM Manager) - Managing facilities contracts, budgeting, coordinating maintenance, procurement, working with stakeholders. Possibly doing a Level 4 FM apprenticeship in parallel.

Employer Description:
Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform’s global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the twelve months ended September 30, 2024, Newmark generated revenues of approximately $2.6 billion. As of that same date, Newmark’s company-owned offices, together with its business partners, operated from nearly 170 offices with more than 7,800 professionals around the world. To learn more, visit nmrk.com or follow @newmark.

Working Hours :
Our hybrid working policy outlines for the majority of roles to be in the office for 3 days per week, with 2 days working from home.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Logical,Team working