Apprentice Office Administrator

Key Responsibilities

Assist with data entry and record management in ServiceM8, ensuring client and job information is accurate and up to date. Support the credit control process by running reports, updating payment records, and issuing statements or reminders under supervision. Help prepare and issue quotes, purchase orders, and invoices using ServiceM8 and QuickBooks. Maintain company files, digital documentation, and correspondence, ensuring consistent naming and version control. Provide general office support — answering calls, responding to emails, scheduling appointments, and greeting visitors. Assist with compliance and HR administration through the Citation platform (training records, method statements, etc.). Support recurring reporting and tracking tasks such as supplier invoice matching, open job lists, and inactive client checks. Provide cover for holiday or sickness absences, ensuring that basic administrative and communication duties continue smoothly.

Training:

You will work towards a Business Administration (Level 3) qualification, gaining practical experience alongside structured learning.

The role provides exposure to multiple business areas — operations, finance, HR, and client management — giving you a strong foundation for future career progression within Bourneside Electrical.

Training will be delivered in partnership with MIT Skills

Training Outcome:

You will work towards a Business Administration qualification, gaining practical experience alongside structured learning.

The role provides exposure to multiple business areas — operations, finance, HR, and client management — giving you a strong foundation for future career progression within Bourneside Electrical.

Employer Description:
Bourneside Electrical Services have been operating for over six years, providing Electrical, Security, and Life Safety Services across a range of commercial and residential sectors. We design, install, and maintain smart, efficient, and future-proof electrical solutions. Our business continues to grow year-on-year, and we remain committed to adapting with the ever-changing economic and environmental landscape — ensuring we continue to deliver high-quality, sustainable solutions for many years to come.

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience