Apprentice Business Administrator

We are looking for a motivated and organised Apprentice Office Administrator to join our team. This is an excellent opportunity to start your career in business administration while gaining hands-on experience in a busy automotive service environment. Full training will be provided, and you will work towards an industry-recognised qualification through the apprenticeship program.

Key Responsibilities

 As an Apprentice Office Administrator, you will support the day-to-day running of the office and service department, including:Creating and sending invoices for vehicle repairs and services Booking customer vehicles in for repairs and maintenance Logging payments in and out accurately Handling and following up on warranty claims Ordering parts from suppliers as required Updating customers on the progress of their repairs (via phone, email, and WhatsApp) Filing and processing purchase invoices on Xero accounting software Preparing and sending diagnostic reports to warranty companies to support claims Creating estimates and quotations for repairs Providing excellent customer service and support, both in person and online Friendly and professional manner when dealing with customers

Training:
Business Administrator Level 3 Apprenticeship Standard

Training Outcome:
The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start

Employer Description:
At Autoworks, we pride ourselves in offering our clients a professional and quality service. We aim to achieve this by picking the best quality materials and ensuring quality assurance inspections are conducted by our head technicians before signing off each job. This ensures that each car rolled out of our workshop meets an exceptionally high standard. We pay a great deal of attention to getting the best possible finish so that you would never know there had been any damage.

Working Hours :
Monday - Friday, 10.00am - 6.00pm

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative