Key Responsibilities As a Business Administration Apprentice, you will support the administrative elements of the Operations and Clinical team’s work, including:
Assisting with general administrative tasks, including supporting our training programmes and Young Ambassador team, answering phone calls, responding to emails, and managing correspondence
Maintaining accurate records and databases, ensuring information is up to date and stored securely
Supporting the coordination of meetings, including sending diary invitations and taking minutes
Helping to manage charity resources, including ordering office supplies, maintaining inventory, paying and recording invoices
Assisting with fundraising, marketing, and communications activities, including social media updates and event planning
Providing support to the counselling team by managing appointment bookings and ensuring necessary paperwork is completed
Handling confidential information in line with GDPR and safeguarding policies
Contributing to the overall efficiency and effectiveness of the organisation by identifying opportunities for process improvement
Managing correspondence, scheduling meetings, subscriptions, and organising office activities e.g. Team meeting report and agenda templates
Support to compile and complete monthly and quarterly statistical reports (training provided)
Providing ad hoc, general IT support to the staff team
Attend and contribute to monthly full team meetings
Training:
Online remote delivery
Training Outcome:
To be retained as an employee after successful completion of the programme, will be dependent on performance and progression on programme and workplace
Employer Description: No5 is a Young People’s Counselling Charity based in central Reading. We are seeking an enthusiastic and motivated Apprentice Business Administrator to work based within our Operations team across the whole organisation. This is a fantastic opportunity for someone that is keen to develop their skills in business administration while supporting the vital work of a mental health charity.
Working Hours : Workings hours on Tuesday, Wednesday and Thursday with an additional day in the week - hours to be confirmed upon appointment
Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Patience