Customer Service Apprentice

Main responsibilities:

Being the first point of contact for incoming calls and emails Processing orders from customers Answering customer queries, dealing with product issues and questions Managing returns and replacements Arranging, managing, and tracking deliveries

Training:
You will attend National Business College in Huddersfield, one day a fortnight

Training Outcome:
To progress to level 3

Employer Description:
Specializing in powerful cleaning agents, Liquipak has grown from a small range of five British-made products to a comprehensive lineup. Today, we offer over 80 high-quality products for households, outdoor spaces, gardens, vehicles, hand care, and industrial use. Our commitment to quality drives us to continually improve and provide you with the best in the industry.

Working Hours :
Monday - Friday, shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working