Apprentice Care Navigator

Strong communication and interpersonal skills to effectively engage with patients, healthcare professionals, and staff Proficiency in Microsoft Office for handling administrative and clerical tasks Excellent organisational abilities to manage multiple responsibilities efficiently Attention to detail to ensure accuracy in scheduling, patient record management, and coordinating care Ability to multitask in a fast-paced healthcare setting Empathetic and patient-focused approach to provide compassionate support and assistance Ability to work effectively within a triage system, ensuring patient needs are addressed promptly and directed to the appropriate clinical or non-clinical pathway

Training Outcome:
Retained into the role Full time or upskilled into other roles within the surgery

Employer Description:
The Addington Road Surgery website provides a vast range of health information and resources, along with practical information on visiting the surgery.

Working Hours :
To be confirmed

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Punctual,Time management