Apprentice Dental Receptionist

Day-to-day responsibilities include: 

Greet our patients with kindness and understanding
Offer guidance to our patients face-to-face as they present at the front desk Answer the incoming calls swiftly Listen carefully and be understanding of our patients' needs
Use of multiple IT systems, including the EMIS clinical system Ensure clear and accurate entries are documented in our patients medical records Communicate well with colleagues Build good relationships with colleagues Complete all tasks to a high standard Scanning documents accurately into medical records Attend practice meetings as required Keep your working area clear and tidy

Training:
The apprentice will be working towards the Customer Service Level 2 apprenticeship standard Delivered in the workplace via online training with Juniper Training Functional Skills in maths and English, if required

Training Outcome:

The opportunity to apply for a permanent role and career progression within the practice.  

Employer Description:
Southbrook Dental Practice is in Bradford and provides NHS and private dental care and treatment for adults and children.

Working Hours :
Monday to Friday, times to be confirmed. One-hour lunch breaks each day. 37 hours a week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience