Apprentice Program Administrator

Support in the preparation of documentation relating to apprenticeship learners Assist with and/or conduct learner inductions to apprenticeship programmes, as required Support in the timely administration/processing of apprenticeship starts, achievements, leaver paperwork and ensuring accurate records (either electronic and/or paper-based) Assist with all administrative tasks, paperwork and processes, such as bookings and registrations, relating to apprenticeship qualifications and functional skills Assist with formal/contractual reviews, as required, ensuring that they are completed within the appropriate timescales as determined by the customer and that the MIS and e-portfolio system are up to date with review information Support with processing and distributing apprenticeship certificates, ensuring electronic and hard copies are stored as appropriate Ensure Maytas MIS system is kept fully up to date and accurate, including any updates and amendments being completed accurately and in a timely manner Ensure all learner files and paperwork are managed to a high standard and are audit-ready at all times and assist with file archive and audit processes as needed Attend and contribute to team and other operational meetings, as required and for the dissemination of information and sharing good practice Monitor and manage stationery or any other consumable orders as necessary and in line with company purchase order procedures Ensure that all allocated administration tasks relating to the coordination of apprenticeship programmes are undertaken efficiently, effectively and in a timely manner Provide an exceptional customer experience, maintaining good stakeholder communication, including answering and directing queries from customers or learners as necessary Ensure excellent working relationships with management, apprenticeship coaches, quality staff, external points of contact and all other personnel you come into contact with

Training:

To meet the requirements of the Level 3 Business Administration apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:

Formal training, including online learning and internal learning events 1-2-1s with your coach and line manager Observing and shadowing colleagues Writing up learning reflections for your portfolio

Training Outcome:

Full-time employment.

Employer Description:
Pearson plc is a British multinational publishing and education company headquartered in London. Established in 1844, Pearson thrives on adaptability in a dynamic market. Their 20,000+ employees are devoted to creating high-quality, digital-first, accessible, and sustainable resources for lifelong learning. As of 2017, it is the largest education company in the world and was once the largest book publisher in the world.

Working Hours :
Monday to Friday 9am to 5pm,

Skills:
Communication skills,IT skills,Attention to detail,Presentation skills,Administrative skills,Team working