General Office and Reception Apprentice

Be the initial face of the firm to welcome clients attending our office for appointments or attending to walk in enquiries Answering the switch board and dealing with telephone enquiries Supporting our general office with deeds, probate and Will enquiries and interrogating the firms database to establish which documents we hold Incepting new clients Performing identity checks and due diligence on companies and individuals When clients attend at the office to execute documents, to witness those documents Taking payments, either by card or by cheque, in person or over the telephone, giving a receipt to the client and informing the client manager that payment has been taken Opening new file matters and archiving completed files Post - identifying incoming unreferenced post and assisting in preparing outgoing post If required - processing and sending urgent letters and emails. Providing general support and working alongside our general office team

Training:
Customer Service Practitioner Level 2 Apprenticeship Standard Workplace delivery and a structured scheme of work 

Training Outcome:
Potential position upon completion of the apprenticeship 

Employer Description:
Langley Wellington is a forward-thinking law firm acting for clients nationwide. We provide a comprehensive range of tailored legal solution for individuals, families and businesses. Our highly experienced lawyers are dedicated to making sure you have the right legal support making it easy for you to manage your legal affairs.

Working Hours :
Monday - Friday, 8.30am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working