Financial Services Administrator Apprentice

Job Purpose:

Reporting to the Practice Manager to provide dedicated support to the Partners/Advisers for the day to day running of the practice to include meeting regulatory requirements, marketing, client servicing, business processing and IT whilst supporting the development of the Practice.

Support to the Practice:

To support the Partners by dealing effectively with the day-to-day business operation To assist the Partners to take the business forward with creativity and positivity to meet the Partner’s goals To operate & maintain effective systems, processes and procedures which enable Partners/Advisers to optimise client meetings To support the Practice Manager in tracking compliance, licensing, CPD, regulatory and legislative requirements

Business Processing:

To liaise with the Practice Paraplanner to support the Partners to ensure the end-to-end business process is adhered to and tracked efficiently in line with Partner and regulatory standards Oversee and manage the submission of all client applications/advise sets in support of the Partners Support the Partners to ensure all relevant information required for client files is available, current and compliant Maintain accurate and up to date client information using the appropriate software programmes (ShareFile, iBusiness, SalesForce etc.) Liaise with Head Office & admin centres as directed

Marketing:

Assist the Practice Manager in the creation and maintenance of the annual marketing plan Support the distribution of marketing material to clients and prospects as agreed Support the Practice Manager with the creation, authorisation and audit trail of adverts and advertising material Support the Practice Manager with the end-to-end management of client events Maintain and update client and prospect information Maintain and update client service questionnaires

Practice Development:
To support the Practice Manager:

With ongoing business projects In developing new prospects and clients To achieve Practice goals and objectives To develop client relationships and referrals, service existing clients and assist in building new relationships

Training:

The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.

As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths. 

Key Learning Outcomes:

A broad understanding of the financial services sector An understanding of the role of the appropriate regulatory bodies The importance of relationship building with clients and colleagues Understanding of processes and procedures relevant to the role How to develop commercial awareness Building skills and capabilities within an organisation

Professional Qualifications:

RO1 - awarded by The Chartered Insurance Institute (CII) Completion of RO1 will provide a solid foundation for the learner and can lead on to progression to study in other areas

To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.

Training Outcome:

This role isn’t just a job - it’s a stepping stone to a long-term career in the financial services industry. The right candidate will have access to fantastic opportunities for growth, training, and career progression.

Starting as a FS Administrator Apprentice, you can advance to:

Senior Financial Services Administrator - taking on more responsibility in business operations. Managerial Level - overseeing teams and driving business success Paraplanner - working closely with financial advisers to provide technical support Financial Adviser - becoming a qualified expert, guiding clients in financial decisions

We actively support professional development, including further apprenticeships and qualifications to help you grow in your chosen path.

For the right candidate who shows dedication and potential, this role could lead to a permanent position within the company.

If you're ambitious and eager to learn, this opportunity can be the foundation of a long and successful career in financial services.

Employer Description:
At Zenia Wealth Management, we specialise in providing high-quality personal advice on many aspects of wealth management and advise clients of different backgrounds and ages. Additionally, we assist businesses in the increasingly complex area of corporate financial planning, providing guidance on pensions, protection for directors, key employees or shareholders, tax planning and aspects of exit planning. Our key products & services include: • Investment Planning • Retirement Planning • Protection Planning • Inheritance Tax & Estate Planning • Corporate Services Our Company Philosophy is based upon building and maintaining a long-term trusted relationship, whilst providing bespoke individual tailored advice, to all our clients. It is the reason why many of our clients regularly refer their friends, relatives and loved ones to us. Zenia Wealth Management now has a team of 7 fantastic members of staff, as shown in the flowchart below, who put the client’s needs and wishes at the core of all they do.

Working Hours :
Monday - Friday 8:30am - 4:30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working,Initiative,Positive 'can do' attitude