IT Technician Apprentice

This is a fixed-term apprenticeship, typically lasting 18-24 months, but it may be shorter or longer depending on your skills and experience and the pace you complete the programme. Travel: Occasional travel to other schools in the region when needed – Barton Hill Academy, Hazelwood Academy, Offas Mead Academy, The Ridge Academy, Brockworth Primary Academy. Requirements: Driver’s license and access to a car are essential. Your role will include diagnosing and resolving issues with Windows, Apple, and Chrome devices, supporting AV systems, software roll-outs, asset management, and maintaining strong customer service. Working alongside third-party partners and your team, you’ll learn how to solve problems and deliver IT support that makes a difference to the people who rely on it.

Training:
Earn while you learn: Gain hands-on experience and achieve an IT Solutions Technician apprenticeship standard (Level 3) – a qualification respected across all sectors. Receive high-quality training: With regular support from a dedicated trainer, virtual sessions every two weeks, and formal reviews every 12 weeks, you’ll be set up for success. Be part of something bigger: Help us support our schools by providing reliable, innovative IT support that allows our staff and students to thrive. You may also be required to complete maths and English Functional Skills (this will be determined by your existing qualifications). Your Trainer will meet with you virtually every two weeks, with onsite observations and formal reviews taking place every 12-weeks. You will fully commit to the 20% off-the-job training requirements of the post alongside your normal day-to-day job.

Training Outcome:
This is an exciting opportunity to be in a real job, with real variety, from day one whilst working towards a qualification Potential to secure permanent positions within our central services team Transferable skills: Develop technical, problem-solving, and communication skills that will help you thrive in a range of industries, not just education. Opportunities for specialist roles, such as IT support technician, network engineer, or systems analyst Possibility to progress to senior roles, including IT manager or project leader Commitment to supporting your professional growth and career ambitions at Lift Schools

Employer Description:
Who is Lift Schools? Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential. Our mission: 1. We will provide an excellent education to every child, in every classroom, every day. 2. With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives. 3. We will work with others beyond our network to benefit more children and communities.

Working Hours :
Monday to Friday, hours to be confirmed.

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Team working