Business Administrator Apprenticeship

Duties and Responsibilities:

To ensure the day-to-day operation of Care Support’s office facilities. To carry out all office administrative tasks, to include filing of reports and documents, photocopying and answering the telephone. Supporting with Interviewing and vetting of applicants for employment with Care Support based on Care Support’s policies and procedures. To manage Care Support’s Quality Documentation System in accordance with document control procedures. Assisting with maintaining and updating of records onto the rostering software of funders, customers and care workers as required. Answering the telephone and directing all calls as appropriate. All administrative tasks that are required for the business to operate on an effective and efficient level. Helping all Care Support office staff with any of their duties as and when required. Typing and preparing letters, graphs, PowerPoint presentations, communications and any external newsletters. Preparation of reports as required. Data inputting of timesheets using Care Support computer system. Dealing with payroll and invoice queries where appropriate. Collating timesheets with Invoices. Upholding Communication processes and Maintaining Staff and Client confidentiality. Adhering and implementing Care Support policies and procedures. Maintaining and organising an affective archiving system in line with retention policy and GDPR laws. Provide a high-quality standard of care to customers living in their own home within an Extra Care environment.

Training:
Level 3 Business Administrator Apprenticeship - (Standard). Skills, Knowledge and Behaviours. You will be given day release to attend New City College 1 day per week at the campus in Ardleigh Green Road, Hornchurch (RM11 2LL).

Training Outcome:

Possibility of a full-time position upon successful completion of the apprenticeship, depending upon the needs of the company at that time.

Employer Description:
Care Support has been providing care and support to people for over 20 years. Originating in the homecare sector, Care Support have now developed into a specialist extra care provider, delivering personalised care and support to over 800 units of extra care in the South East and continuing to grow. We passionately believe in the benefits of extra care and stimulate vibrant community hubs to allow the people we care for to enjoy their life and remain active.

Working Hours :
Monday - Friday, 9.00am - 5.00pm, with a 30 minute break.

Skills:
Communication skills,Attention to detail,Organisation skills,Patience,Willingness to learn,Good attention to detail,Able to work as part of a team,Good IT skills,Good typing skills