Apprentice Airfreight Export Administrator

The main part of the role would be to arrange export collections from our UK customers. 
 
The successful candidate, who will be reporting to the department manager, will be responsible for order management, dealing with customer enquiries, export documentation, customs entries, raising of AWB’s and work in close cooperation with our offices while servicing UK customers.  
The applicant must be proactive, organised and punctual, engaged and motivated as well as a good attention to detail.  
We are looking for a person who can add extra quality to our already highly skilled team  
 
The main part of the job is to arrange export collections for our UK based customers with various task such as checking deliveries, instructing our customs department to issue customs documents, generating AWB’s + other administrational tasks.  
 
Key Tasks:  
• Timely and effective communication with Customers, partners and internal departments via e-mail/telephone.  
• Updating / verifying the Alliance Shipping Order Management System with customer booking details.  
• Liaise with Operations and overseas offices to ensure customer commitments are delivered upon.  
• Effective monitoring to ensure deliveries are completed within the agreed timelines.  
• Ensure that all Collection consignments are conforming to correct information.  
• Pro-active problem solving with customers and colleagues when issues arise.  
•Ensure consignments are rated correctly in order to Invoice in an accurate and timely manner.  
• Provide KPI and reports both externally and internally where required  
•Resolve Credit Management Queries where necessary.  
• General Day to Day administrative duties.  

Training:

International freight forwarding specialist (Level 3) apprenticeship standard

Training Outcome:

Further progression may well be available in other areas within our sector, upon successful completion of International Freight Forwarding Specialist Level 3.

Employer Description:
The Alliance Group of Companies has seen exponential growth since its incorporation by GS Waller in (East) London in 1975. Enjoying the support of an extensive “blue chip” export and import client base, interfacing with a global network of reciprocating sea and airfreight agencies which enhance the unbeatable service levels competitive rates and unquestionable ethos of the Group and its directors and staff. Alliance is now in its fifth decade of operation a feat of longevity that only serves to underscore the integrity and professionalism of the Group and the high esteem in which it is held by its clients and suppliers both in the United Kingdom and on a worldwide basis.

Working Hours :
Monday to Friday, 8.45am – 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience