IT Apprenticeship

Establish and diagnose ICT issues: Working with 3rd software tools you will be able to diagnose and resolve customer technical faults Testing and troubleshooting software and hardware: Diagnose and resolve customer technical faults, driving timely and effective fault resolution. Working with a ticketing system: Ensuring all calls, emails are logged accurately and escalate requests as needed Communicating with clients: Build and maintain strong relationships with clients, focus on consistent and clear communication, deeply understanding client needs Install and configure software and hardware: Working as part of a team, you will be installing hardware and configuring software to meet the client’s needs.

Training:

Online platform with Baltic Apprenticeships qualified trainers

Training Outcome:

Potential for a full time job role upon completion

Employer Description:
Technocure is looking for a motivated IT Support Apprentice to join our dynamic team. This is a fantastic opportunity to gain hands-on experience while working alongside industry experts in a fast-paced and innovative environment. As an apprentice, you’ll develop essential IT skills, support users with technical issues, and contribute to maintaining our cutting-edge IT systems. If you're a problem solver with a keen interest in technology, we’d love to hear from you!

Working Hours :
Monday - Friday 8.30 - 5

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills