Guest Services Manager - 5* Hotel

Guest Services Manager - 5* Hotel

MLR are seeking a Guest Services Manager to join the leadership team at one of Ireland’s most prestigious 5-star hotels, set in the vibrant heart of Dublin City Centre.

This is an extraordinary opportunity to step into a world where excellence is the standard, luxury is ever-present, and every day brings the chance to create unforgettable guest experiences.

In this role, you will lead the Guest Services team with energy, confidence, and a genuine passion for hospitality. You will oversee all aspects of the guest journey, from the moment they arrive to the moment they depart, ensuring every interaction feels warm, seamless, and distinctly five-star. You will nurture a culture of anticipation and personalised service, inspiring your team to exceed expectations and deliver the kind of moments that set this hotel apart.

We are looking for someone with strong hospitality experience, excellent communication skills, and a genuine passion for creating exceptional guest moments.

If this is the role for you, please apply through the link below.