Apprentice Membership Performance Administrator

Promote the wide range of membership packages through face to face, telephone, and online channels Deal with new membership sales and packages To assist in the processing of new memberships and maintain accurate member records in accordance with Data Protection and GDPR, including records of communications with members To assist with the automated Direct Debit instruction service Assist with importing files relating to changes made to direct debit payments  Any other duties required by the line manager

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Level 3 Business Administrator apprenticeship standard.

Training Outcome:

On completion of the apprenticeship there will be the opportunity to gain a permanent role within the team.

Employer Description:
North Lincolnshire Council have an aspiration to make North Lincolnshire the best place to live, work, visit and invest. We have built a strong working relationships in the pursuit of the realisation of this ambition and have delivered many successful employment and skills programmes over recent years, working hard to secure positive outcomes for our residents.

Working Hours :
37 hours per week on a rota system. May include weekends. 9am to 5pm. 10am to 6pm. 11am to 7pm, exact working days TBC.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Basic knowledge of GDPR