Data technician apprentice

To work and lead on setting clear standards for high quality gathering, recording, monitoring and use of data collected via our grant’s programmes and initiative, accessing this data to inform donor grant reports, infographic data sharing, donor reports and network reporting in an accurate and transparent way. Reporting to the Head of Impact you will be technically proficient in monitoring data use of the CRM systems. You will also work directly with the Senior Leadership team on initiatives requiring evidence of impact and return on investment. The Data Officer will work closely with colleagues across the Foundation contributing to the delivery of the Foundation’s Strategic Plan, vision, and values.

Responsibilities:

Lead on the accurate recording, management, and accessibility of data gathered through the Foundations programmes and initiatives via our Salesforce CRM system and future platforms, including potential Social Value and Social Return on Investment models. Support the grants team in recording and maintaining accurate data, ensuring records are complete, up-to-date, and compliant. Conduct routine system checks and regular data cleansing as required. Support monitoring received from grantees, helping extract key data and learning, checked by Head of Impact. Provide support to Head of Impact with Salesforce CRM training to internal teams to enhance data usage and impact measurement Collect, analyse, and present relevant data on a quarterly basis to support donor reporting. Produce data driven reports aligned with the Donor Care Plan, ensuring accuracy in evaluation, impact measurement, and End of Grant reporting (quality checked by Head of Impact). Develop and submit annual data reports for platforms such as 360 Giving, FREA (Funders for Race Equalities Alliance), IVAR and other partnership platforms aligned to BLCF work including UK Community Foundation Quality Assurance. Provide insights and key learnings that demonstrate the effectiveness of grantmaking, inform strategic decisions, and highlight return on investment.

Person Specification:

Some demonstrable experience in managing data systems and CRMs to ensure accurate data is recorded and record maintain for reporting purposes Some prior experience of grant-making or similar work  Track record of analysing and presenting data to inform decision-making and improve processes  Some previous experience of developing reports and insights for funders, donors, or key stakeholders Some understanding of the wider voluntary and charity sector. Excellent personnel skills and able to work effectively within a small team providing support across a width of areas. Research and data analysis; ability to process information accurately and write succinct reports.  A self-starter, able to act on own initiative and to organise, plan and prioritise own workload to meet deadlines. Ability to work effectively under pressure and to demonstrate a professional approach in a range situation. Fully computer literate including Word, Excel, Power Point and use of databases, CRM and SROI models or similar. People with lived experience / professional experience of support for minoritised communities are particularly encouraged to apply.  Understanding of need in the Bedfordshire County. Familiarity with legal and financial requirements for charities, community groups and social enterprises.

Training:

Data Technician Level 3 Apprenticeship Standard:

An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills

Training Outcome:

Potential full time position for the right candidate after completion of apprenticeship

Employer Description:
The Bedfordshire and Luton Community Foundation has impacted thousands of lives over its 20 year history, and we couldn’t have done it without the many individuals and funders who support our causes, initiatives, and campaigns. Our work is vital for transforming communities across Bedfordshire and Luton, whether it is addressing food, fuel and digital poverty, mental health and inequality or combating isolation.

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience