Reception and Administration Apprentice

General duties including: 

Act within the limits of own competence and within agreed ways of working, following the relevant local and national standards, policies and protocols used in the workplace. Monitor the health and well-being of individuals in your care. Assist individuals to maximise their independence. Contribute to the daily running and administration of an effective and efficient service or team. Use communication methods and techniques to overcome barriers and meet individuals’ wishes, preferences and needs. Promote the health and wellbeing of individuals. Record, report and store information related to individuals. Maintain own and others’ safety at work. Maintain and further develop your own skills and knowledge. Contribute to the quality of services by participating in improvement activities.

Training:

Training will be at Doncaster College where you will access a wide range of facilities on offer.   

Day release  

You will undertake the level 3 Business Administrator standard.    

https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0

You will undertake Functional Skills for English and/or Maths if needed.   

You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become a business administrator of the future! 

Training Outcome:

Successful completion of the apprenticeship could lead to a higher-level apprenticeship or contracted employment for the right candidate.

Employer Description:
The West End Clinic is a GP surgery in the south of Doncaster primary care. We provide care and service to 4800 patients with a skill mix if clinical and administrative staff which supports achieving all targets and outcomes of the NHS contract and CQC requirements.

Working Hours :
Monday to Friday between 8am and 6pm.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative