Apprentice Administrator - Level 3 Business Administration qualification

Each day you'll support our busy team by:

Making calls to lenders and solicitors Updating case files Handling advisor queries Creating marketing materials, and managing referrals. You’ll learn to use mortgage systems and build strong communication and organisational skills.

Training Outcome:

Upon completing the apprenticeship, there is potential to progress into a full-time Administrator role within the business. From there, you could move into more senior positions such as Case Manager, Compliance Support, or Marketing Assistant. With experience and further training, you could even explore routes into Mortgage Advising, Protection Advising, or other roles within our wider Yellow Brick Group, including Financial Planning and Estate Planning.

Employer Description:
Yellow Brick Mortgages is a national award-winning, independent mortgage brokerage based in Norwich. Since launching in 2018, we’ve grown rapidly, now supporting over 75 authorised advisors across the UK. We provide whole-of-market mortgage advice and pride ourselves on delivering exceptional customer service—something reflected in our 5,500+ 5-star Trustpilot reviews and our status as the UK’s #1 rated finance broker on the platform. We’re more than just a mortgage firm. Community is at the heart of what we do. We’ve donated over £140,000 to local charities, planted 14,000+ trees for completed mortgages, and invested more than £150,000 in grassroots sports sponsorships. We also offer financial planning, wills, and estate planning through the wider Yellow Brick Group. Our company ethos centres on support, growth, and doing the right thing—both for our clients and our team. We encourage learning, reward initiative, and believe in giving back. Joining us means becoming part of a forward-thinking business with a big heart and even bigger ambitions.

Working Hours :
Monday to Friday 9am to 6pm with 1 hour lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Approachable,Warm & Friendly,Presentable