Digital Support Technician (Level 3) Apprentice

Use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice. Use data accurately and securely to meet business requirements and in line with organisational procedures and legislation Apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices. Provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols Operate digital information systems, for example: Management, Finance Human Resources, Bespoke departmental or organisational systems or databases Communicate effectively through a variety of different channels using terminology appropriate to the audience Use digital resources to extend own knowledge and skills relevant to their role Risk assess the organisational impact of decisions that they take
use digital systems to identify productivity and performance improvements Use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice Maintain system security in line with organisational policies

Training:

Training is currently expected to be in the workplace, but could be subject to change.

Training Outcome:

We encourage and support all of our apprentices to qualify up to Degree L6 where appropriate and required.

Employer Description:
Vital Energi is undergoing significant growth to meet the increasing demand for energy-saving and low-carbon energy projects. We are an energy solutions provider who design, build, operate and maintain low carbon energy projects. We support hospitals, universities, residential developments, towns and cities, as well as industrial and commercial clients to decarbonise their buildings.

Working Hours :
Monday - Friday, 8:00am - 5:00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working