Admissions Assistant Apprentice - MCR

To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS. Contributing a vital service to support GBS in meeting its targets for recruitment across all programmes. To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems. Ensure accurate input of applicant related data and correction of applicant exception reports using the student management information system; in preparation of statistical returns. Provide advice and guidance on course options to applicants and potential applicants verbally and in writing. Deal with all internal and external queries concerning the progress and status of an application. Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, criminal convictions, multiple application identification, immigration checks). Monitor the responses of applicants to decisions and update the information on the institutions student record system. Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner. Provide overall clerical support to the whole admissions department. Assist the Business Development Team with Open days when required.

Training:

The successful candidate will complete a Customer Service Level 3 Apprenticeship Standard.

Training Outcome:

Excellent progression available within the company. The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion.

Employer Description:
Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK.  We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.

Working Hours :
Monday - Friday (times to be confirmed).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working