Salesforce Solution Engineer Apprenticeship

What is a Solution Specialist?

You'll work closely with the sales team and other solution specialists to create customised solutions to solve a customer business challenge or objective.

The Solution Specialist team is responsible for leading the creation of a solution designed to meet a customer need based on requirements gathered throughout the sales cycle, as well as delivering insights and recommendations to companies looking to transform their customer's experience.

Responsibilities:

Prepare and deliver solution demonstrations to customers Work with sales on customer engagements & own the solution know-how Prepare & run session to gather and identify customer needs

As an apprentice, year one will be primarily focused on learning the basic skills needed to work with our customers. You will engage with co-workers that work directly with our customers, while you progressively transition into the role.

During this foundational year, you will:

Develop an understanding of our products and business Learn critical soft skills and consulting skills you’ll need for your role Support members of the team with their projects Build your network with your cohort and other cross-functional roles Acquire official industry-standard Salesforce certifications

Training:

This program offers a unique opportunity to combine classroom and work-based learning during 3 years, you’ll spend 20% of your time at QA and 80% at Salesforce (London). All the content covered at the college and the work experience will contribute towards a BSc Honours program in Digital & Technology Solutions. During the program, you will be exposed to:

Continuous development opportunities Multiple customer engagements Coaches, mentors and fellow apprentices that will support you throughout the 3 years and beyond Diverse career opportunities and roles inside the company

Training Outcome:

The Solution Specialist Program:

This program offers a unique opportunity to combine classroom and work-based learning during 3 years, you’ll spend 20% of your time at QA and 80% at Salesforce (London). All the content covered at the college and the work experience will contribute towards a BSc Honours program in Digital & Technology Solutions. During the program, you will be exposed to:

Continuous development opportunities Multiple customer engagements Coaches, mentors and fellow apprentices that will support you throughout the 3 years and beyond Diverse career opportunities and roles inside the company

Employer Description:
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Working Hours :
Monday - Friday. Hybrid role and applicants must live within a reasonable commuting distance to London, come to the office as required and be willing to attend college in person. Required to attend onboarding program Discovering Salesforce in Dublin.

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Initiative,Curiosity,resourceful,Written Communication,Build Relationships,Flexibility