Customer Service Apprenticeship - Derby 1 Domiciliary Specsavers
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner apprenticeship standard:
Functional Skills (if required) On and off-the-job training and location to be confirmedTraining Outcome:
At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.
Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.
Employer Description:
Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.
Working Hours :
Days and shifts to be confirmed. Full-time to include weekend working.
Skills:
Communication skills,Organisation skills,Administrative skills,Team working