IT Apprentice

As an IT Apprentice at CSC, you will be involved in a variety of tasks, gaining hands-on experience and valuable industry knowledge. You will work alongside a skilled team, assisting with IT support, maintenance, and project work for their customers across East Yorkshire and North Lincolnshire.

Take support calls from customers, assisting with common IT issues. Log and track IT support tickets, ensuring all incidents are properly documented. Visit customer sites to provide in-person IT support.
Assist with proactive maintenance tasks alongside the wider team. Use live monitoring software to identify and resolve faults as they arise. Configure and install IT hardware, desktops, and laptops. Carry out software installations and configurations. Review and maintain technical documentation. Participate in core training programs to develop your technical skills.

Training:

Advanced Level Apprenticeship in Information Communications Technician consisting of:

Level 3 Apprenticeship in Information Communications Technician Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable)

You will be required to attend a half-day session at the Training Centre per week where you will work towards any functional skills (where needed) that are required, alongside enhancing your IT knowledge and capabilities.

Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. 

Employer Description:
Commercial Systems have been established for more than 30 years and we have a vast range of customers; from sole traders who work from home, customers in the engineering sector, customers who specialise in hospitality to customers who provide education. Our friendly and experienced team is one that you can trust to maximise your IT capabilities. Let us focus on your IT whilst you concentrate on your business.

Working Hours :
Monday to Friday, 8:30am - 5:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative