Apprentice Travel and Tourism Consultant

As an Apprentice Travel and Tourism Consultant, you'll be responsible for (but not limited to) the following:

Client Account Management: Establish and maintain strong client relationships, ensuring their expectations are managed and exceeded throughout the tour process Itinerary Planning: Ensure all arrangements, including accommodations, transportation, activities, and meals, are well-organized and meet the specified requirements Tour Management: You will be expected to tour manage a minimum of 12 tours per year Creating group bookings for all client travel, managing check ins and distribution of tickets boarding passes etc. Client expectations: Develop comprehensive itineraries and schedules for each tour, considering client preferences and logistical constraints Identify additional tour opportunities within existing and new clients and pass on information to the appropriate salesperson Address and resolve any issues or challenges that arise during the tour, working closely with the tour managers to find appropriate solutions You must be able to work flexibly to suit the needs of the business and clients This will include worldwide travel opportunities

You’ll develop your skills alongside other Consultants, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by supervisors who are well versed in the job role and industry, to achieve your full potential and share in the company’s success.

If you are committed and ready to take your first step into a real career with a vibrant business, then please apply now! This apprenticeship and opportunity with SLT will be highly competitive, so do not miss your chance!

Training:

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to achieve the accompanying qualification.

The Apprentice Standard you will be studying is Customer Service-Level 2.

Training Outcome:
Progression to Senior Tour Consultant, moving into the Sales Team, working on new product development or training and leading our team of Tour Managers A lifelong career with SLT

Employer Description:
SLT is a sports and educational tour business operating in both the UK and Internationally. They provide a one-stop solution including inspiration, itinerary planning, bookings, tour financing, and tour management. The business is expanding quickly and is putting together a highly enthusiastic and experienced team of professionals who will support our objective of becoming market Leader. They are seeking an individual who will bring creative flair and an outside the box mindset to tours, and become a key part of the team.

Working Hours :
Monday to Friday 9:00am– 5:00pm Office based: Monday, Wednesday, Thursday and remote working Tuesday and Friday. Flexibility is also essential because travel opportunities are available.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Be reliable and punctual,Ability to prioritise workload,Knowlwge of CRM systems,Good telephone manner,Eager to assist,Trustworthy