Car Park Control Room Operator

Unity Recruitment are recruiting for a Car Park Control Room Operator. JOB DESCRIPTION Position: Car Park Control Room Operator Reporting to: Key Accounts Manager Objectives: To answer and resolve the intercom calls in a professional manner Main Duties: • You will be required to work a minimum 4 X 12 hours shifts per week which are nights and days • The Controller must be able to answer and resolve the intercom calls in a professional manner • Maintaining accurate logs by recording information gathered through the intercom • Work together with the Technical Team and the Customers Response Centre to report and escalate on site equipment faults • Live sites monitoring • Carrying our other administrative duties • Comply at all times with company policies and procedures • Support the company in its maintenance of quality standards • Promote and protect the company's image and good reputation at all times • Offer the highest level of customer service at all times seeking the assistance of your manager when necessary • Keep up to date with technical training on all systems • Maintain a safe, neat and tidy workplace at all times ensuring the protection of staff and company assets. • Comply with the company's Health & Safety Policy at all times reporting any concerns to your manager. • Must maintain a high level of communication across all departments • Fulfil any other duties and responsibilities that, after consultation, may be determined from time to time Requirements: • Ability to work calmly under pressure • Be prepared to work shifts as part of a 24/7 cover • Excellent communication skills are essential • Computer Skills, Excel, MS Word documents • Promote and protect the company's image and good reputation at all times • Control room experience is preferred but not essential If this Car Park Control Room Operator vacancy is of interest to you - then please email your updated CV to carly@unity-recruitment.co.uk