Data Administration Apprentice

Have you always wanted to be in travel? Do you thrive in being organised and love helping people? Then apply today and join Travelnam's great team, as a Travel Administrator and Concierge. We make special moments happen! This apprenticeship is a great opportunity to gain real-world experience and progress toward a rewarding career in travel.

 

As a Travel and Concierge Administration Apprentice, you will support the day-to-day operations of our travel agency, assisting with bookings, client communications, and concierge services This role provides hands-on experience in the travel industry while developing essential administrative and customer service skills Assist in processing travel bookings, itineraries, and confirmations Support the concierge team with researching and arranging activities, restaurant reservations, and transport Maintain client records and update booking systems accurately Handle customer enquiries by phone, email, or in person Liaise with travel suppliers and partners to ensure smooth service delivery Provide administrative support, including document preparation and filing Learn and follow compliance, safety, and financial procedures within the travel industry

Training:

Expected Apprenticeship Duration: 14 months + 3 months EPA.

Level 3 Data Technician Apprenticeship

Blend of eLearning and classroom training with CompTIA and Microsoft training Includes elements of business administration (Project management, stakeholders, communication and presentations) Training Biweekly classes (length 3 hours) alternating between Data+ and Excel/Power BI (NB: Exams optional)

Training Outcome:
As a growing independent travel agency, there is so much scope for career progression There are two main elements to the company's sales and operations, so there's always scope to grow within these departments and be hired full-time time

Employer Description:
At Travelnam Ltd, we believe every journey should be unforgettable. Founded by Nong Skett, and recently celebrating £1.5 million in sales and a feature in the Daily Mirror, we’re growing our close-knit, high-performing team. Backed by 450+ global travel partners through Not Just Travel and over 70 five-star client reviews, we’re passionate about designing seamless, premium travel experiences that people remember for a lifetime. For us, its not just a destination, it’s a feeling!

Working Hours :
Monday to Friday 9am- 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental