Apprentice Administrator

Specific responsibilities:

To be based in the main school office. To provide high standards of telephone and reception skills when communicating with outside agencies, parents/carers, governors, staff and students. To provide a professional image when greeting visitors and other stakeholders. To prioritise telephone calls and visitor queries and deal with all requests appropriately, accurately record messages and signpost as required. To ensure visitor signing-in procedures are followed correctly, including safeguarding checks. To open, sort and distribute incoming mail and also deal with all outgoing mail, including taking deliveries to the post office as required. To co-ordinate data collection sheets as required, ensuring a smooth process is adopted of sending forms home to parents, monitoring returns and updating information in SIMS to ensure an accurate record is kept at all times. To assist with the processing and updating of free school meal/ pupil premium data. To assist with student admissions and student transfers, including curriculum allocation, CTF files and hardcopy files. To ensure staff pigeonholes are updated regularly with leavers/new starters. To support the Attendance Manager with administrative tasks. For example, inputting the student late register on SIMS and class charts in a timely manner. To maintain office stationery levels. To assist with new intake, including processing consent forms.

General Duties and Responsibilities

To provide refreshments for meetings and visitors and clear away afterwards. To ensure approved catering orders are collected and ready as per request. To deal with all stakeholder enquiries. To administer first aid, the employer will provide first aid training. To use the booking system to book rooms, reprographic requests and maintenance requests. Understand and comply with GDPR. Ensure that equality and diversity are mainstreamed in all aspects of the job. Promote good customer care practice in your work. Ensure that services are customer focussed. Ensure complaints are dealt with openly and fairly. Actively seek the views of customers and staff. Provide services that are fair and accessible to all. To liaise with external organisations representing the school in an efficient and professional manner.

Special Conditions:

The post-holder will be expected to undertake the appropriate training provided by the Trust/ College to assist them in carrying out any of the above duties. The post-holder will be expected to contribute to the protection of children and vulnerable adults, as appropriate, in accordance with any agreed policies and/or guidelines, reporting any issues or concerns to their immediate line manager. The post-holder will be required to promote, monitor and maintain health, safety and security in the workplace. To include ensuring that the requirements of Health & Safety at Work Act, COSHH, and all other mandatory regulations are adhered to. To carryout duties with full regard to the Trust’s Equal Opportunities and Dignity at Work Policy. An Enhanced Disclosure with the Disclosure and Barring Service (DBS) will be undertaken before any appointment can be confirmed.

Training:

Monthly onsite tutor visits, you will be given time in the workplace to complete college work and complete training.

Training Outcome:

Employment within the organisation, to be discussed at interview.

Employer Description:
At Wolsingham School every pupil is known, valued and supported to develop to their fullest potential – both in the classroom and through their exceptional range of clubs, activities and trips. The School believes that every child has unique gifts and it is their job to help them achieve their very best. Wolsingham School is a close-knit community where students behave exceptionally well and enjoy school. In the supportive environment with superb facilities, students thrive, are inspired to learn and achieve highly.

Working Hours :
37 hrs per week. Monday – Friday, 8am – 4pm. Role is term time only.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience