Apprentice Service Engineer

This apprenticeship provides an excellent opportunity to gain hands-on experience in the fire and security industry while learning from experienced engineers.

You will be trained to work with a range of systems including door entry, access control, intruder alarms, CCTV, warden call, and fire detection systems, primarily within social housing and commercial environments.

You will learn how to carry out both preventative and reactive maintenance, fault finding, and installations — developing the knowledge and skills required to become a fully qualified, multi-skilled Fire and Security Engineer.

Duties and responsibilities

Throughout your apprenticeship, you will be supported to:

Assist in carrying out routine maintenance and planned servicing in line with customer contracts and relevant standards. Learn how to diagnose and repair faults across a variety of fire, emergency, and security systems. Support senior engineers on-site and gradually take on more responsibility as your skills develop. Ensure on-site documentation and logbooks are accurately completed following any work undertaken. Gain an understanding of compliance requirements (BS 5839, BS 5266, etc.) and how to report any non-conformances. Learn to use digital systems (PDA) to record job details, parts used, and customer updates. Maintain a professional approach when representing the company on customer sites.

Training:

As part of the Fire, Emergency and Security Systems Technician Level 3 Apprenticeship, you will receive both on-the-job training and off-the-job learning delivered by an approved training provider.

During your apprenticeship, you will develop skills and knowledge in:

Fire detection and alarm systems Intruder alarm systems CCTV systems Access control and door entry systems Health, safety, and environmental practices Electrical and electronic principles Fault diagnosis and problem solving

You will be supported by a dedicated mentor and engineering team who will help guide your progress and ensure you gain the full range of competencies required.

Training Outcome:

On successful completion of the FESS apprenticeship, we aim to offer a full-time position as a qualified engineer within our company.

Employer Description:
At the ABCA Group — comprising ABCA Systems Ltd, Maintec Ltd, AGS-Tech Ltd, HBS Fabrications North West Ltd, Citrus Group Ltd, and RAAM Construction — we are committed to being the very best in everything we do. Whether it’s serving our customers or supporting our colleagues, we believe that strong, collaborative relationships are key to our success. We work as one team, united by shared goals, mutual respect, and a culture of support. By investing in our people, we drive growth not only for the business but for every individual who is part of it. When you join the ABCA Group, you’ll gain access to new opportunities, take ownership of meaningful initiatives, develop your skills at pace, and become a valued member of the wider ABCA family. Together, we build better futures — for our people, our clients, and our communities

Working Hours :
8.30am – 5.30pm Monday to Friday

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Reliable,Enthusiastic & eager to learn