IT Field Engineer Apprentice

Attending multiple and various sites per day reacting to IT support calls Responsible for attending customer sites, largely retail, to fix IT issues and ensure that they (our customer) can continue to trade Embracing the company ethos ‘My Customer, My Responsibility’ at all times Signing in to site, completing works, signing out of site, respecting the customer Reviewing Health & Safety Working with management seamlessly to the customer Ensuring effective and great communication skills at all times Managing 3rd party stock (on van) allocate to you IT Maintenance works Open mind to/when learning new skills Completing site sign off reports Problem solving Flexibility, both in terms of location of work (may mean lodging away from home) and in the type of works allocated Potential weekend works (at least 1 week in 4) - but this would attract OT Ability to travel and work alone Desire to progress Desire to service customers

Training:
Level 3 Information Communications Technician Apprenticeship Standard  You will receive full training and support from the Just IT Apprenticeship team to increase your skills and knowledge Your training will include gaining internationally recognised Level 3 IT qualifications

Training Outcome:

Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.

Employer Description:
Originally set up in 1933 by Joseph Brand as an electrical contracting and repair business in Margaret Street W1, the company today still operates with the same guiding principle of Customer Service underpinning all its many core activities. With Headquarters still based in Margaret Street, J Brand now directly employs over 120 Staff many located regionally – and offers a nationwide-/-European service. Diversification has also enabled J Brand to flourish, with pioneering work being conducted in the late 1970s, when data communications was in its infancy. With the addition of a dedicated support desk facility, configuration centres in London and the North West of England and continued investment in personnel, J Brand is able to offer customers a total network solution for projects across technologies and vertical market sectors.

Working Hours :
Monday - Friday, 9.00am - 5.30pm. Shifts TBC

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Full UK driving licence,Willingness to learn,Able to work independently,Responsible,Positive attitude,Motivated,Passion for ICT,Hardware and software,Troubleshooting,Cisco networking,Hand tools knowledge