Operations Manager - Luxury Boutique Hotel in Dorset

Operations Manager – Luxury Boutique Hotel in Dorset

Location:          Dorset
Salary:              £50,000 per annum + bonus

A stunning luxury boutique hotel in Dorset is seeking an experienced and ambitious Operations Manager to join their team. This is a fantastic opportunity for an established operations professional ready to take the next step in their career, with the potential to step into a General Manager role within 6 months.

As Operations Manager, you will oversee daily hotel operations, ensuring exceptional guest experiences while maintaining high operational and service standards. You will work closely with the senior leadership team and play a pivotal role in shaping both team performance and guest satisfaction.

Responsibilities

Oversee all aspects of daily hotel operations including front of house, housekeeping, and food & beverageLead, motivate, and develop a high-performing teamMaintain and improve operational processes to enhance efficiency and guest experienceManage budgets, forecasts, and operational performance metricsSupport recruitment, training, and staff development initiativesCollaborate with ownership/leadership to prepare for a seamless transition to a GM role

Requirements

Established Operations Manager with a strong track record in boutique or luxury hotel environmentsProven leadership and team management skillsFinancially savvy with experience managing budgets and KPIsPassionate about delivering high-quality guest experiencesAmbitious and ready to step into a General Manager role within 6 monthsHands-on, proactive, and adaptable in a fast-paced environment