Business Admin Apprentice/ Apprentice Quality Assurance Engineer

Role Overview:

As an Apprentice QA Engineer / Operations Assistant , you will play a critical role in ensuring the accuracy and efficiency of our projects You will be responsible for quality assurance and supporting various office activities, ensuring that our clients receive the highest level of service. This position offers an excellent opportunity for growth and development in the digital marketing sector

Key Responsibilities:

Perform thorough QA checks on all deliverables to ensure accuracy and robustness of work produced Assist with managing quotes / updates / projects, tracking their status, and following up on any outstanding tasks Provide weekly project status updates to clients after consulting with the project manager Maintain the integrity and security of all login credentials for internal systems Ensure internal systems are organised and tidy, including archiving projects and verifying that all project files are uploaded correctly General Admin Deals with Calls/ Emails Marketing Communicating with new and existing clients Marketing Any other day to day tasks as requested by manager 

Training:
Business Administrator Level 3 Apprenticeship Standard Functional Skills maths/ English if required  No Day Release 

Training Outcome:
Potential of a long term career to continue to develop/ grow with the business

Employer Description:
West Midlands Media is a friendly, dynamic digital agency dedicated to delivering innovative solutions for clients. They pride themselves on their collaborative culture and commitment to quality, making them a leading choice in the local area for web, design and digital.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience