Apprentice - Claims Adjuster, UK & Lloyds

Manage a portfolio of claims up to a pre-determined authority level. Pro-active engagement with all stakeholders with the aim to resolve claims promptly, fairly and with due expertise Liaise with brokers and/or clients to ‘desktop’ investigate liability as well as regular meetings to discuss claims protocols, claims activity, trends, and claims defensibility Ensure all claims are reserved wherever possible, within the company guidelines. Developing and maintaining strong relationships with Underwriters, Actuaries and other internal departments as required. Provide guidance and direction to our Third-Party Administrators and Legal Partners for the claims that fall outside of the Delegated Authority arrangements. Effective diary management of all claims through use of a diary system. Regular meetings will need to be conducted with the delegated claims partners, allowing oversight of portfolio performance, improvement areas and fund adequacy. Prepare for and present large claim activity to the Management / Leadership team. Assist Underwriters with renewal proposals, ensuring they have the claims detail they need to make informed decisions about the business we write. Manage all Litigated cases effectively and within company practices and expectations. Manage static and inactive claims across the wider team as required. Analyse data sets to expose outliers and anomalies as part of the performance management regime while adhering to company data protection guidelines

Training:

Training will take place virtually with our training provider, Davies Group, using their approved training platform. You will have regular update meetings with your Skills Coach and will be supported the Early Careers Team and the wider AXA XL Claims team. You'll be working towards a level 3 Insurance practitioner apprenticeship standard, including Functional Skills in English and maths if required.

Training Outcome:

We hope that you will wish to continue advancing your skills and we are keen to progress successful L3 apprentices onto the L6 Insurance Professional apprenticeship to complete their ACII qualification.

Employer Description:
AXA XL, the property & casualty and specialty risk division of AXA, provides insurance and risk management products and services for mid-sized companies through to large multinationals, and reinsurance solutions to insurance companies globally. We partner with those who move the world forward.

Working Hours :
Monday - Friday, 9am - 5pm. 1 hour lunch break. Study time will be incorporated into the working week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative