Optical Assistant / Customer Service Apprenticeship

The job will involve on-site training and coaching from the training provider. In addition, skills will be acquired through on-the-job training. Job description involves:

Booking service user appointments by telephone or online Dealing with patient enquires General practice administration Minor spectacle repairs with some additional training

Training:
Whilst undertaking this job, the candidate will be working towards a Customer Service Practitioner Level 2 qualification Functional skills in maths and English (if required) How training will be delivered is to be confirmed 

Training Outcome:
Upon successful completion of this program the candidate could take on a full-time Optical receptionist role

Employer Description:
Mike Cees Opticians is a friendly Specialist Practice. We aim to offer excellence in our Provision of community based eye care. Our practice is located in Redfield Bristol

Working Hours :
Monday, 9.00am to 5.30pm. Wednesday, 9.00am to 5.30pm. Thursday, 9.00am to 5.30pm. Fridays, 1.00pm to 5.30pm. Alternate Saturdays, 9.00am to 1.00pm.

Skills:
Communication skills,IT skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Physical fitness,Friendly