Business Administration Apprentice

No two days are the same when you’re a part of the Work Well Live Better team, which makes this a unique and exciting role, offering a range of learning and development opportunities to grow new skills, and enhance existing skills!

Duties and responsibilities could include:

Managing incoming enquiries to join the workplace health programme, and nurturing new businesses from initial enquiry right through to becoming a member and beyond Manage the sign up process ensuring all requirements are met for a business to join the programme Use a range of Microsoft office software to manage the administration tasks involved; eg, using Microsoft outlook to compose emails, Microsoft word to write any documentation, Microsoft Excel to manage the key performance indicators and sign up process, and various other software including Mailchimp, Canva, and Eventbrite to manage other areas of the programme Maintaining records and files relating to the programme, and organise appropriately Communicate with members of the network, members of the Work Well Live Better team, and members of the wider Optima team, and learn appropriate and effective communication skills relevant to the audience Implement time management and workload prioritising skills to manage day to day tasks effectively, and plan ahead to manage workload where multiple events/tasks are occurring to ensure deadlines are met, and understand the impact where these are not Take part and note take during Work Well Live Better meetings, taking down important actions and creating action plans detailing the activity and responsibility Develop own skill set in personal effectiveness, learning styles, communication styles to work productively and fruitfully in a busy, exciting and fast moving environment Be a part of decision making for any changes or enhancements to the programme, employing decision making, assertiveness skills and team working skills, showing ability to exercise good judgement in a range of scenarios

Training:

Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).

You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

Additional training for functional skills in English and Maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration Level 3 qualification.

Training Outcome:

Possible progression routes would be to take on additional responsibility across multiple similar programmes.

Employer Description:
Optima UK are a people centered consultancy business with over 40 years combined experience in providing highly impactful training and coaching in health and wellbeing, leadership and management, mental health, personal and professional career development & employability.

Working Hours :
Monday to Friday – 9.00-5.00 including 1 hour unpaid lunch.

Skills:
IT skills,Attention to detail,Problem solving skills,Team working,Initiative,Good timekeeping skills,Independent working skills,Work to deadlines,Positive attitude,Great collaboration skills,Ability to motivate self