Digital Support Apprentice - Guildford

Support other staff in use of internal IT systems Develop your own knowledge and ability to resolve faults Maintain systems through carrying out regular housekeeping procedures Liaise with external service provider on faults and changes - provide on-site ‘legs’ Escalate application faults to Systems Manager Stand-in for Systems Manager when absent

Training:

The successful applicant will complete and obtain a Level 3 Digital Support Technician Apprenticeship through Vocate Training. 

You will be taught through:

4-6 weekly 1-2-1 sessions with your tutor 20% Off the Job Training The course is a 12-18-month programme

Training Outcome:
A full-time position is expected following successful completion of the apprenticeship The administration role may be a gateway to further career opportunities, such as management or senior support roles

Employer Description:
We were set up, specifically to meet the requirements of recruitment business’s for support with regard to the pace of recruitment, volume workforce management, financial, strategic and compliance affairs. This is a specialist area, that requires professionals who understand the commercial and compliance-related challenges of this fast-moving sector of workforce management.

Working Hours :
Monday - Friday, 9.00am - 5.00pm.

Skills:
Communication skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience