IT Support Apprentice

We are seeking a motivated and enthusiastic individual to join our network engineering department as an apprentice.

Responsibilities:

Assist in the installation, configuration, and maintenance of network infrastructure components (routers, switches, firewalls, wireless access points). Assist in the installation, configuration, and maintenance of VoIP telephony systems (on-premises and cloud-based). Provide desktop support to end-users, addressing issues related to hardware, software, and connectivity. Assist with onsite installation of cables and accessories as part of network deployment. Monitor network performance and troubleshoot issues to ensure uninterrupted operation. Assist the help desk with resolving IT support tickets when necessary.

Training:

Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and Powershell
Tools and technologies learned

Learners will learn to use:

Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux and PowerShell.

Training Outcome:

90% of QA Apprentices secure permanent employment after finishing their apprenticeship. 
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Employer Description:
Anglia Computer Solutions Business Ltd provides a broad spectrum of IT support and telecommunication services to small and medium-sized enterprises (SMEs) across Norfolk. We take pride in delivering a comprehensive suite of services, addressing a wide range of technical needs, and tackling problems both big and small for our diverse range of clients.  Our goal is to help businesses operate efficiently and cost-effectively by offering reliable, high-quality technology solutions.

Working Hours :
9am - 5pm, Monday to Friday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental,Eagerness to learn