Level 4 Network Engineer Apprentice

Planning and carrying out project work Network equipment installations (routers, switches, cabling) CCTV installations VoIP system installations VoIP server management Providing on-site and remote technical support Installing, upgrading, and repairing hardware both onsite and in our fully equipped workshop Answering phones and updating tickets Active Directory management Microsoft Entra ID/Azure management Microsoft 365 management for multiple tenants

Training:

Network Engineer Level 4. 

The training schedule will be carried out at work, and via a series of online courses and resources, including several live events throughout the apprenticeship with other learners. 

Training Outcome:

Once the apprenticeship has been completed, we always look to keep apprentices on as fully qualified engineers! There are many paths that you could take after the apprenticeship, however this would need to be discussed on a case-by-case basis.

Employer Description:
With a solid track record of over 20 years, One IT has been a trusted partner in supporting businesses throughout the North East. We understand the critical role IT plays in business success. Our bespoke IT support solutions are designed to meet any business’s needs, and our highly accredited and award-winning service is built on a personable and professional approach. Our clients enjoy a swift and professional service with multi-site and global support covering SMEs to large enterprises based across the UK, Africa and Asia. Our experience covers a wide range of sectors, including education, manufacturing, professional services and charities to name but a few. We work with many different third-party software and hardware providers, to ensure that our clients get the best possible support and experience. Our business is all about people, from our clients to our staff. Developing young talent remains one of the cornerstones of One IT Support today. We continue to create new and exciting opportunities for apprentices and graduates starting their careers, all supported by a core of highly experienced and motivated staff.

Working Hours :
A regular 9am - 5.30pm workday, rare occurrences being 8am - 4.30pm depending on client needs.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Non judgemental,Patience,Troubleshooting Skilss