IT Support Apprentice

Technical product testing Technical product repairing Customer communication and support  Text system use Managing customer returns and repairs in a timely manner Learning tech aspects of various Audio / Tech and camera products. Learn how to uphold and manage the customer warranty process

Training:
The structured part of your apprenticeship training will be provided by Wise Origin College. We are a specialist IT & Digital training provider. You will also learn on-the-job, working alongside experienced colleagues. Level 3 Information Communications Technician - Support Pathway.

Training Outcome:
Ongoing career development and progression opportunities upon successful completion of the apprenticeship.

Employer Description:
A rich history with a firm focus on the future Forged for over two decades and steeped in technology, the group has grown sustainably through an astute combination of organic growth and strategic acquisitions. We are proud of our heritage and that we are part of the fantastic history and indeed the future of British manufacturing, engineering and retailing. However, we are far from complacent and with a culture of continuous innovation running throughout our businesses, we look forward, not back, to creating products, solutions and services that we are proud to offer to our customers in the UK and across the globe.

Working Hours :
10.00am - 4.00pm, Monday - Friday.

Skills:
Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience