Apprentice Business Administrator

Reception duties, including face to face with patients, booking and cancelling appointments. Telephone enquiries.  Filing Lab results, responding to GP tasks.  Monitoring patient registers.  Dealing with complex patients (with support) Electronic scanning and filing of records Maintenance of medical Records, including registration of patients, concise data entry. Taking messages and ensuring these are passed on promptly Dealing with general enquiries including emails and letters Prescriptions and sicknotes Liaising with outside agencies, such as hospital, social services, other care providers and other external providers Text messaging Provide general administrative support to the GP Partners and the wider practice team

Training:

Level 3 Business administrator apprenticeship standard, including Functional Skills in English and maths if required, delivered by SBC TRAINING LIMITED

Training Outcome:

Valuable experience of working in the NHS with a view to progression and career development. The apprentice will gain experience of various I.T. Systems including Clinical systems, Microsoft Excel and Word.

We would like the apprentice to progress internally and at this stage plan to recruit additional apprentices in the future. Following a successful 6 month probationary period, we would expect them to take on more responsibility and become a valued member of the South Hermitage.

Employer Description:
GP Surgery with 8700 patients and list size is growing. Suburban area of Shrewsbury. 4 GP partners, 3 salaried GPs, a well established Nursing team and 1 Pharmacist. We work closely with other GP surgeries in Shrewsbury. We have a friendly and supportive reception and administrative team.

Working Hours :
To be confirmed with successful applicant.

Skills:
Communication skills,IT skills,Customer care skills,Team working,Initiative,confidentiality,independence,confidence