Apprentice Receptionist

Reception

·         Answer the telephone in the prescribed manner

·         Welcome all patients arriving at the practice

·         Ensure that the appointment system is efficient and accurate

·         Collect and record patient payments

Administration and finance

·         Ensure that patient records are completed correctly before in a secure manner

·         Complete and return relevant forms for NHS and private schemes within a specified timescale

·         Encourage prompt payments and chase outstanding debts according to the practice policy

·         Liaise with dental laboratories, supply companies and other organisations as required

·         Send out patient recalls

·         Compile day sheets

·         Keep the office, reception area and waiting room clean and tidy

·         Other duties as necessary for the efficient operation of the practice

·         Undergo training as may be required to develop your skills and abilities

·         Attend refresher and update training for medical emergencies and CPR    

Training:

Day release to Doncaster College.

Training Outcome:

Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.

Employer Description:
Doncaster Dental Centre is a well established practice. You will find a dedicated, well motivated team of Professionals who value the service we offer to our patients.

Working Hours :
Monday to Friday, shifts TBC.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience