Customer Service, Marketing & Sales Apprentice

Take customer orders and handle enquiries over the phone Assist with on line resolutions Perform general administrative tasks (e.g., data entry, filing) Support with managing customer accounts and communication Participate in design tasks, including basic graphic design work Assist in maintaining office organisation and workflow Provide excellent customer service and build rapport with client Learn and adapt to the fast-paced office environment

Training:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice. The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the workplace.

Training Outcome:
A full time permanent position once apprenticeship is completed and a foot in the door to an exciting fast paced industry

Employer Description:
Is a UK-based company that specialises in custom-printed flags, banners, and display products. They offer eco-friendly, high-quality printing with fast turnaround times and next-day delivery across the UK. Their product range includes feather flags, PVC banners, and outdoor displays, all available at competitive prices. With a customer-focused approach, they provide free design services and trade discounts. Committed to sustainability and innovation, they deliver effective promotional branding solutions for events and businesses.

Working Hours :
Monday to Friday, 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Team working,Initiative,A good telephone manner