Customer service apprenticeship level 3 with award winning company in Blythe Valley Solihull

Answering calls, taking messages and forwarding Data entry - Excel, Prospect Sales order processing Loading customer enquiries Building customer contracts Responding to emails, enquiries, webchat (internal and external) Diary invites General office maintenance duties Inbox management Department liaison Meeting and greeting visitors, organising drinks and lunch Attending college lectures and workshops Completing to a high standard assignments and course work

Training:

Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a showcase of evidence, a practical observation and a professional discussion to achieve level 3 Customer Service Specialist apprenticeship.

Training Outcome:

Learners will have the opportunity to progress into a full-time, permanent role with the company and may be able to further their qualifications leading to management qualifications.

Employer Description:
Saving and protecting lives since 1982, Evac+Chair are the global leader in emergency evacuation chairs, for the mobility impaired. Independently tested and proven to be the safest and fastest means of evacuation, Evac+Chair are trusted and relied upon in emergency situations to assist in saving people’s lives. Based On Blythe Valley Business Park in Solihull we are an award-winning company seeking new team members who are looking for a career.

Working Hours :
Type: Permanent Hours: 37.5 Shifts: Monday to Friday, working hours TBC

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Self-Motivated,Time Management,Desire to learn new skills