Business Administration Apprentice (Warranty Control)

Control of administrative processes for customer and distributor repairs using Epicor to record and monitor repair process, following the documented procedures Administration of returned units to stock, issue credit notes when required Liaise with all internal departments as and when required Assist Warranty Co-Ordinator in all aspects in an ever growing department

Training:

Business Administrator Level 3 Apprenticeship Standard:

The Training provided by Craven College is blended via:

Monthly online theory and underpinning knowledge classes Monthly face to face meetings between Apprentice and Learning Development Advisor to link knowledge learning to practical ongoing work / duties development for the Apprentice

Training Outcome:
At DSE, highly talented individuals are collectively shaping the future of the generator control industry. This is your opportunity to add something to our world-class team and inspire our work. Our global footprint is impressive We employ over 200 talented individuals and distribute products in over 150 countries worldwide, each one designed and manufactured at our state-of-the-art facility in the heart of North Yorkshire There are opportunities here to gain more than just experience. We allow individuals to gain a unique DSE experience. If you like what you have heard about us and want to push yourself to be the best you can be

Employer Description:
DSE is recognised as the world’s leading manufacturer of generator controllers and is the only control solutions provider solely based in the United Kingdom. There are opportunities here to gain more than just experience. We allow individuals to gain a unique DSE experience. If you like what you have heard about us and want to push yourself to be the best you can be.

Working Hours :
Monday - Thursday, 08:30 - 17:00 Friday, 08:30 - 15:30

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative