Business Administration & Customer Service Apprentice

Key tasks:
• Controlling customer accounts.
• Data entry
• Organising of meetings for internal and external members of staff
• Taking minutes during meetings
• Making sure you consistently achieve the goals established by your line managers.
• Establish a rapport with customers to foster lasting business partnerships.
• Coordinating with suppliers and sales support staff to make sure customers receive their orders on time.
• Updating procedure on the system accurately to make sure all communications are documented.
• Responding to inquiries from customers and suppliers.
• Ensuring frequent communication with clients, suppliers, and sale support staff (this includes inbound and outbound calling).
• You will receive training on how to provide original ideas to satisfy the demands of the customer and finally provide them with the ideal product that provides them with a fantastic return on investment.
• General administration duties

Training:
Training will be provided on the job and attending college is not required

Training Outcome:

On successful completion of the level 3 business administration qualification there may be the opportunity to become an Accounts Manager with full time employment.

Employer Description:
The Branded Company is a leading UK branded merchandise and custom clothing supplier distribution agency. Offering the #1 Largest promotional product selection online, supporting brands, businesses, governments, and charity organizations to advertise their brand or services through promotional items and custom gifts. Since 2018 we have been helping clients with our sizeable international supplier and printer network to deliver products to support events and increase brand engagement and charity fundraising causes. As experts in express merchandise and branded clothing sourcing. Our experienced account management team work hard to source and deliver products on time and within budget. As a relationship-based business, we have continued to grow as a team and improve even more merchandise product offerings to our vast network of UK clients.

Working Hours :
9am-5:30pm Monday to Friday with a 1 hour unpaid lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working