Business Administration Apprenticeship - Cambridge

Your role will include; 

Responding to incoming telephone inquiries promptly and professionally. Handling the processing of new client referrals efficiently. Creating and organising necessary documentation for Field Care Supervisors. Administering all Individual Care & Support Agreements accurately. Managing and updating client and Care & Support Worker office files consistently. Ensuring the ongoing accuracy of all client and Care & Support Worker documentation. Collaborating closely with the Field Care Supervisor for effective workflow. Maintaining compliance with all office systems and procedures. Generating reports and management information as needed. Conducting audits of Customer Care visits, including monitoring medication administration. Ensuring strict compliance with all Care Quality Commission regulations.

Training:

Paragon Skills is a leading national Apprenticeship training provider, supporting over 4,000 learners and 1,500 organisations. Paragon Skills has some of the highest success and achievement rates in the industry.

It has an Ofsted Grade 2 Good rating and an overall achievement rate of 71.4%, exceeding the national average of 65.6%. Using a blended approach, learners are always at the forefront of our priorities. All learners are assigned a Personal Tutor who will be their main point of contact.

This involves regular catch-ups, check-in emails and calls. Your employer will agree to give you 20% of your working hours solely towards your study.

This will give you every chance to achieve the highest grade possible! On completion of this 12 month apprenticeship you will have gained; Apprenticeship in Business Administration Level 3

Training Outcome:

Possibility of a full time role after the completion of the apprenticeship

Employer Description:
Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community. We are the mark of excellent care. We have over 7,000 customers throughout the UK. To those 7,000 customers, we provide over 110,000 hours of home care each week.

Working Hours :
Monday-Friday Shifts TBC.

Skills:
Communication skills,Organisation skills,Logical